Shipping Policy
Thank you for shopping with Haarlosy™. We are committed to providing a seamless and satisfying shipping experience for our customers. Below are the full details of our shipping policies, procedures, and expectations.
1. We Ship Worldwide
No matter where you are, we’ll make sure your order reaches you. We proudly ship to most countries across the globe.
2. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification once your order has been shipped.
In the rare case of a delay due to high order volume or stock issues, you will be informed via email or text message.
3. Estimated Delivery Time
-
USA Orders: Shipped from our U.S. warehouses, typically delivered within 5 to 7 business days.
-
International Orders: Delivery times vary by destination but usually arrive within 7 to 13 business days.
Please note that delivery times may vary due to external factors such as weather, customs processing, postal delays, or carrier availability.
4. Track Your Package
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment on the carrier’s website and monitor its delivery progress in real time.
5. Shipping Charges
We offer free standard shipping on all orders. There are no hidden fees or additional charges at checkout.
6. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Haarlosy™ is not responsible for packages delivered to incorrectly provided addresses. If you notice an error, please contact our support team immediately after placing the order.
7. Lost or Stolen Packages
If your package is marked as delivered but has not arrived, please check with neighbors or your local post office. If it’s still missing, contact us and we’ll work with the carrier to resolve the issue. Haarlosy™ is not liable for lost or stolen packages once they are marked as delivered.
8. Delays and Force Majeure
We are not responsible for shipping delays caused by events beyond our control, including but not limited to natural disasters, strikes, carrier disruptions, customs delays, or pandemics.
9. Contact Us
If you have any questions about our shipping policies or need help with your order, please reach out to our customer support team:
We're here to help you every step of the way!